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About FirmFront.ai

AI-powered client intake built specifically for law firms.

Our Mission

Law firms lose 30–50% of potential clients because they can't respond quickly enough. After-hours calls go to voicemail. Website contact forms sit unanswered for days. Potential clients move on to the next firm that picks up the phone.

FirmFront.ai solves this by providing an AI-powered chatbot that responds instantly — 24/7, 365 days a year. It qualifies leads, collects case details, answers common questions from your knowledge base, and books consultations directly on your calendar. Every lead is captured, scored, and routed to the right attorney before the prospect moves on.

What We Do

FirmFront.ai is a SaaS platform purpose-built for the legal industry. Unlike generic chatbot tools, our AI is trained to understand legal practice areas, handle sensitive client inquiries with appropriate disclaimers, and follow the ethical guidelines that govern attorney-client interactions.

  • AI Client Intake: Collects contact info, case type, urgency, and conflict-check details through natural conversation — not rigid forms.
  • Lead Scoring: Each conversation is scored based on practice area fit, urgency, and qualification criteria you define.
  • Calendar Booking: Integrates with Google Calendar and Calendly to let prospects book consultations directly during the conversation.
  • Knowledge Base FAQ: Upload your firm's FAQs and the AI answers common questions accurately — without hallucinating or fabricating information.
  • Multi-Channel: Deploy on your website, WhatsApp, and SMS from a single dashboard.

Security & Compliance

We understand that law firms handle some of the most sensitive information in any industry. FirmFront.ai is built with security as a foundational requirement, not an afterthought.

  • PII Encryption: All personally identifiable information is encrypted at rest using AES-256-GCM encryption with per-field encryption keys.
  • Multi-Tenant Isolation: Every database query is scoped to your firm. Data from one firm can never leak to another.
  • GDPR Compliance: Full data export, right to deletion, and configurable retention periods for every firm.
  • AI Guardrails: The AI never provides legal advice, always includes appropriate disclaimers, and escalates to a human when topics fall outside its scope.
  • Audit Logging: Every action in the dashboard is logged for compliance and accountability.

Contact Us

We'd love to hear from you. Whether you're interested in a demo, have questions about our platform, or want to discuss a partnership, reach out anytime.