Last updated: March 15, 2026
By accessing or using FirmFront.ai, you agree to be bound by these Terms of Service. If you are using the service on behalf of a law firm, you represent that you have authority to bind the firm to these terms.
FirmFront.ai provides AI-powered client intake and FAQ chatbot services for law firms. The AI assistant is not a lawyer and does not provide legal advice. All AI-generated responses include appropriate disclaimers.
Services are offered under tiered subscription plans with defined conversation limits. Firms are responsible for monitoring their usage. We will notify you when approaching your plan's conversation limit.
Law firms retain ownership of all client data collected through the platform. FirmFront.ai processes this data solely to provide the agreed-upon services. We do not sell or share client data with third parties for marketing purposes.
You agree not to misuse the service, including but not limited to: attempting to bypass conversation limits, reverse-engineering the AI system, using the service for unlawful purposes, or interfering with other users' access.
FirmFront.ai is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of AI-generated content. Law firms are responsible for reviewing and validating all intake data before acting on it.
Either party may terminate the service at any time. Upon termination, you may export your data within 30 days. After 30 days, data will be permanently deleted in accordance with our data retention policy.
For questions about these terms, contact us at legal@firmfront.ai.